Legal Disclosures & Policies

DigitalForgeSt, registered at 214 48 SÄRLAGATAN 13A, MALMÖ, Sweden, is committed to protecting the privacy and personal data of all visitors and clients. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and the California Consumer Privacy Act (CCPA).

Data Collection. We collect personal information you voluntarily provide through our contact forms, including your name, email address, phone number, company name, and project specifications. We also collect standard server log data (IP address, browser type, referral URLs) for security and analytics purposes.

Data Usage. Your personal data is used exclusively for responding to your inquiries, delivering contracted services, processing payments, and complying with statutory tax and accounting obligations. We do not sell, rent, or share personal data with unauthorized third parties.

Data Storage. All personal data is stored on encrypted, EU-hosted cloud infrastructure in compliance with ISO/IEC 27001 information security standards. Data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

Your Rights. Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. You may also object to processing and lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at [email protected].

CCPA Rights. California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. DigitalForgeSt does not sell personal information.

These Terms of Service govern all digital services, software deliverables, and engineering advisory packages provided by DigitalForgeSt, registered at 214 48 SÄRLAGATAN 13A, MALMÖ, Sweden. By engaging our services, you agree to the following terms.

Scope of Work. All project deliverables are governed by an explicitly contracted Statement of Work (SOW) executed between the Client and DigitalForgeSt. Any work outside the agreed scope requires a written change order with associated cost and timeline adjustments.

Intellectual Property. Upon complete settlement of all agreed commercial invoices, DigitalForgeSt assigns all worldwide intellectual property rights in the client-specific software deliverables, design tokens, source code, and digital assets directly to the Client. Pre-existing tools, libraries, and frameworks used in development remain the property of their respective owners.

Payment Terms. Invoices are payable within 14 calendar days of issuance unless otherwise agreed in the SOW. Late payments may incur a statutory interest rate of 8% per annum under Swedish Räntelagen (1975:635). Projects may be paused for accounts overdue by more than 30 days.

Confidentiality. Both parties agree to maintain strict confidentiality regarding proprietary business information, technical specifications, and project details shared during the engagement. This obligation survives termination of the agreement by 24 months.

Limitation of Liability. DigitalForgeSt's total aggregate liability under any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, or consequential damages.

DigitalForgeSt uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user engagement patterns. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

Essential Cookies. These cookies are necessary for the basic functionality of our website, including session management, security tokens, and navigation state. They cannot be disabled.

Analytics Cookies. We use privacy-respecting analytics to measure page views, session duration, and navigation patterns. This data is aggregated and does not identify individual users. Analytics data is stored on EU-hosted servers.

Functional Cookies. These cookies remember your preferences (such as language settings and cookie consent status) to provide a more personalized experience. They are stored in your browser's localStorage.

Managing Cookies. You can control and manage cookies through your browser settings. Disabling essential cookies may impair website functionality. Our cookie consent banner allows you to accept or decline non-essential cookies at any time.

Third-Party Cookies. Embedded content (such as Google Maps) may set their own cookies governed by their respective privacy policies. We do not control third-party cookie behavior.

DigitalForgeSt is committed to delivering high-quality digital services. This Refund and Reimbursement Policy outlines the conditions under which refunds may be issued for services rendered from our offices at 214 48 SÄRLAGATAN 13A, MALMÖ, Sweden.

Pre-Project Cancellation. If a project is cancelled before any work has commenced, a full refund of any advance payment will be issued within 10 business days. Cancellation must be communicated in writing to [email protected].

Mid-Project Cancellation. If a project is cancelled after work has commenced, the Client will be invoiced for all work completed up to the date of cancellation, calculated on a proportional time-and-materials basis. Any overpayment beyond the completed work value will be refunded within 10 business days.

Deliverable Dissatisfaction. If the delivered work materially deviates from the agreed Statement of Work, the Client must notify DigitalForgeSt in writing within 14 calendar days of delivery. We will endeavor to remedy the deviation within a reasonable timeframe at no additional cost. If remediation is not feasible, a partial or full refund will be negotiated in good faith.

Retainer Services. Monthly SLA retainer services may be cancelled with 30 days' written notice. No refund is issued for the current billing period, but no further charges will be applied after the notice period expires.

Non-Refundable Items. Third-party licenses, domain registrations, hosting fees, and software subscriptions purchased on behalf of the Client are non-refundable once provisioned. These costs are passed through at cost with no markup.